Refund policy
Return and Refund Policy
Thank you for shopping with [Herikickz]. We value your satisfaction and strive to provide high-quality products/services. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 15 days to return an item from the date you received it.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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A receipt or proof of purchase is required.
Non-returnable items:
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Gift cards
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Downloadable software products
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Some health and personal care items
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Custom or personalized products
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment. Depending on your payment provider, you will receive the credit within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company—it may take some time before your refund is officially posted.
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Contact your bank—there is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at [herikickzz@gmail.com].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [herikickzz@gmail.com and send your item to: [Return Address].
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are returning an expensive item, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions about our Return and Refund Policy, contact us at:
📧 Email: [herikickzz@gmail.com]